Refund & Cancellation Policy
Last updated 29 September 2026
We want you to pay only for what you find useful. This page sets out exactly when you can cancel and when you can get money back.
Cancelling
You can cancel a paid plan at any time from Dashboard → Billing. Cancellation stops the next renewal. Your paid features remain available until the end of the period you have already paid for, after which the account reverts to the free plan.
Cancelling does not delete your account or your data.
Refunds
If something is not right, contact us within 7 days of the payment and we will refund it in full — no interrogation.
After 7 days we do not routinely refund the unused part of a period, because the capacity has been reserved for you. We will still consider a refund where the service was materially unavailable, or where you were charged in error.
Charged by mistake
If you were billed after cancelling, billed twice, or billed on an account you do not recognise, write to support@voicearc.in with the payment reference. We treat these as errors and refund them in full.
How long a refund takes
Approved refunds are issued to the original payment method through Razorpay. Banks typically take 5 to 10 working days to post the credit; that part is outside our control.
Free plan
The free plan costs nothing and has nothing to refund. You can stop using it at any time.
Contact
For anything about billing, write to support@voicearc.in and include the email address on the account and the payment reference.